23 senior specialist jobs found

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Senior Litigation Casualty Claim Specialist (Michigan PIP) – The Auto Club Group What you will do: The Auto Club Group is seeking prospective  Senior   Claim Specialist who can work under less supervision with a high-level of authority to handle highly complex technical issues and the most complex claims.  In this position, you will have the opportunity to: Review assigned claims, contact the insured and other affected parties, set expectations for the remainder of the claim process, and initiate documentation in the claim handling system.   Complete coverage analysis on the most complex claims. Ensure all possible policyholder benefits are identified.  Create additional sub-claims if needed.  Complete an investigation of the facts regarding the...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Salary Job Description:   Senior Claim Specialist (Medical Management Unit) – The Auto Club Group What you will do: The Auto Club Group is seeking prospective Senior Claim Specialist who can work under less supervision with a high-level of authority to handle highly complex technical issues and the most complex claims. In this position, you will have the opportunity to: Claim handling responsibilities will include the following: reviewing assigned claims, contacting the insured and other affected parties, setting expectations for the remainder of the claim process, and initiating documentation in the claim handling system. Complete coverage analysis on the most complex claims Ensure all possible policyholder benefits are identified. Create additional sub-claims if...

Senior Desktop Support Specialist and Network Administrator IMPORTANT: We are only considering applicants who reside within a reasonable commuting distance of our Troy, Michigan office and are able to work a hybrid schedule three days in-office and two days remote. Additionally, applicants must not require, now or in the future, work sponsorship. Tokio Marine HCC – Public Risk Group is looking for a motivated IT professional with a strong foundation in desktop technical support and system maintenance who is open to growth opportunities into the data engineering space.  This role is ideal for someone who is eager to grow their data engineering skills. You will have the opportunity to work closely with engineers to build, maintain, and optimize data pipelines that support analytics, reporting, and business intelligence across the organization. Key Responsibilities Provide support to end users for PC, server or mainframe applications, and hardware. Simulate or...

About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 19,000 entrepreneurial colleagues in 22 countries and have grown from $38 million to $4.8 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win. Responsibilities: Conduct thorough, effective, and impartial investigations in response to complex and sensitive employee related issues, complaints, and grievances, such as harassment, discrimination, retaliation, hostile work environment, and other violations of rules, regulations, policies, and procedures. The Senior...

Champion fair, strategic resolutions for Hastings most complex and litigated claims. Location: Onsite/Hybrid/Remote  Schedule: Monday - Friday, 8:00 AM - 4:30 PM About the Role: The Senior Claim Specialist manages a personal caseload of large, complex coverage and high-exposure claims, both litigated and non-litigated, while supporting the Complex Claims Unit with technical guidance. This position ensures compliance with best practices and legal obligations, serves as a resource on coverage and strategy, and collaborates with internal and external partners to resolve claims efficiently and equitably. What You’ll Do: Manage a portfolio of large and complex coverage and litigated claims from investigation through resolution. Evaluate liability, damages, and coverage issues to determine appropriate claim outcomes. Exercise sound judgment on reserve and settlement decisions within authority levels. Provide technical guidance and mentorship to Complex Claims Unit...

Company: Marsh McLennan Agency Description: Client Coordinator, Business Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Coordinator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Coordinator on the Business Insurance team, you will work directly with the...

OBJECTIVE Specialist, IT Service Management Objective To provide strategic leadership and direction for the establishment, integration, and advancement of IT service management and innovation practices across the Michigan Farm Bureau Family of Companies (MFBFoC). To ensure that information technology services and operations align with enterprise goals, support business transformation, and promote a culture of operational excellence and continuous improvement. To oversee the design, governance, and optimization of service management frameworks, ensuring the consistent delivery of reliable, secure, and efficient IT services. To lead innovation initiatives that evaluate and implement emerging technologies, such as automation and artificial intelligence, that enhance business capability, service quality, and user experience. RESPONSIBILITIES Specialist, IT Service Management Responsibilities Design, implement, and sustain...

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: We’re seeking a strategic and collaborative ITSM Specialist to lead the transformation of our IT service organization’s self-service capabilities. This senior individual contributor will play a pivotal role in evolving our current incident-focused model into a...

Help power Hastings’ data strategy through precision, problem-solving, and collaboration. Location: Hastings/Grand Rapids, MI (preferred) or IL, IN, OH, WI Schedule: Monday - Friday, 8:00 AM - 4:30 PM About the Role: The Associate ETL Developer supports the creation, testing, and documentation of ETL/ELT solutions across multiple business systems. Working closely with senior data and integration professionals, this role provides an opportunity to build a foundation in data development and governance while contributing to key data transformation initiatives across the company. What You’ll Do: Develop, test, and implement ETL/ELT programs that transform and integrate data from multiple sources. Collaborate with senior team members and business SMEs to translate specifications into data solutions. Assist with data tool administration and provide limited user support. Create and maintain solution documentation in line with IT and Data Governance standards....

The Professional Review Specialist provides analysis of medical services to determine appropriateness of charges on multiple types of medical bills to determine appropriateness of medical care.      ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Identify the necessity of the review process and communicate any specific issues of concern to the claims examiner/client and or direct reporting manager Collect supporting data and analyze information to make decisions regarding appropriateness of billing, delivery of care and treatment plans Appropriately document work and final conclusions in designated computer program Requires regular and consistent attendance Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP) Additional duties as assigned   KNOWLEDGE & SKILLS: A Certified Professional Coder (CPC) with the America Academy of Professional Coders (AAPC)...

Power smarter insurance systems with seamless integration. Location: Hastings, Michigan| Hybrid or FT Remote Options Available Schedule: Monday–Friday, 8:00 AM – 4:30 PM  About the Role: As a Senior Software Developer – Integration at Hastings Insurance, you’ll play a key role in enhancing and supporting the integration of our core Property and Casualty systems. This position blends technical design, hands-on development, and cross-functional collaboration to ensure the success of mission-critical software initiatives, including system modernization. It’s a highly visible role with opportunities to partner across departments and contribute to long-term architectural solutions. What You’ll Do: Design, develop, and deploy complex system integrations that align with business needs. Translate functional requirements into scalable technical design specifications. Program and configure components across integrations, plug-ins, and messaging systems. Collaborate...

Advance fair, timely outcomes for complex worker’s compensation claims. Location: Hybrid (Hastings, MI) or Fully Remote. Candidates in MI, OH, IN, IL, or WI preferred. Schedule: Monday–Friday, 8:00 a.m.–4:30 p.m. About the Role: Our Worker’s Compensation Claim Team is seeking an experienced Claim Specialist to manage a caseload of moderate to complex claims, including litigated files. This role blends technical expertise, sound judgment, and strong customer communication to drive fair resolutions and uphold Hastings’ commitment to service. You’ll work closely with attorneys, insureds, agents, and internal partners while supporting operational excellence and mentoring developing adjusters. What You’ll Do: Manage a personal caseload of moderate to complex worker’s compensation claims, including litigated matters. Investigate, evaluate, and resolve claims within contractual and legal obligations. Apply appropriate coverage and compensability determinations....

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.  In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: The individual in this role is a seasoned insurance professional responsible for leading the execution of new business and renewal processes for mid-to-large commercial insurance accounts. This includes overseeing timelines, conducting exposure and financial...

Grow With Us!  At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Benefits Specialist to join our team. This position will report to our agency located in Shelby Township, MI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a hybrid position.   Responsibilities: Resolve claims issues and benefit questions to support client Human Resource Department and to ensure overall client and employee satisfaction. Diagnose and handle complex claims questions and issues promptly and efficiently. Work diligently with insurance vendors to resolve issues. Identify trends and implement new processes when needed. Answer and respond to all incoming customer service calls. Maintain high service levels...

It’s a great time to join AAA The Auto Club Group!   JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time   Exempt/Non Exempt:   Hourly Job Description:   Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years.  Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Licensed Customer Service Representative can be the start of a long-term career with The Auto Club Group.   Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:  Other Branch positions – Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales...

Champion fair, strategic outcomes in our most complex corporate litigation. The Litigation & Legal Director provides corporate litigation and legal leadership that supports Hastings’ strategic plan and mission. This role manages high-exposure litigation, serves as a key advisor to the Chief Legal Officer, and oversees the Corporate Litigation team responsible for liability assessments, reserves, counsel management, and case resolution. The Director also contributes to governance, compliance, and enterprise risk management initiatives across the organization. Location & Schedule: This position will work in a hybrid format at our Hastings, MI corporate headquarters.  This role will generally work within our standard office hours of Monday - Friday, 8:00 AM - 4:30 PM, however work may occur at times outside of these hours. What You’ll Do: Lead and mentor a team of 5–7 litigation professionals and support staff. Manage all aspects of corporate and...

The Select Personal Lines Account Specialist will serve as a trusted advisor to standard personal lines clients, providing consultative guidance and best-in-class service. The role will require working directly with other members of our Select Team as well as producers from other RSC offices. The role will also serve as a mentor to PL Select Assistant Account Specialists. Your Impact:  • Building and maintaining constructive and effective relationships with internal and external customers by meeting and exceeding expectations • Leveraging personal insurance knowledge and expertise to actively service existing accounts and develop new business opportunities for a high volume, fast-paced book of business, consisting of standard personal lines clients • Fostering an environment of personal accountability by managing appropriate system records of service, marketing, and policy communications with clients and carriers in AMS/EPIC accordingly • Participating in the retention of...

Position Title Senior Relationship Manager - Middle Market (Detroit, MI)   Location Troy, MI 48098   Job Summary Responsible for new business development and relationship management targeted to middle market companies with sales of 30 million dollars or greater, targeting Southeast Michigan / Metro Detroit area. Generate revenue by developing and maintaining relationships with identified companies/sponsors/developers/managers, generating deal flow directly from these clients/prospects and orchestrating a team approach to the relationship. The position is supported by product specialists (capital markets, rates and FX derivatives, treasury management, etc.), portfolio managers (credit underwriting, transaction approvals/processing, portfolio management routines) and operational support specialists but remains accountable for all aspects of the relationship. Pay Range: $140,622 - $186,324 - $232,026   Job Responsibilities: New Business Origination: Developing and...