48 operations team lead jobs found in Boston

Is the opportunity to join a culture where “We Do the Right Thing,” and “We Courageously Shape Our Future Together” important to you? If so, Guardian is seeking a motivated individual to join our team as an Insights and Reporting Lead, Group Benefits. In this role, you will support the Group Benefits Underwriting team on all business insights and analytics needs. This is a visible role where you will have the opportunity to make an impact and work directly with leadership. You will report to the Head of Finance for Underwriting & Operations, Group Benefits. You will Be responsible for identifying and reporting Underwriting and Inforce book insights including but not limited to persistency, rate, pricing, and profitability. Have demonstrated a record of building scalable reporting packages with “metrics that matter.” Be a storyteller with extensive experience developing and presenting executive level insights, identifying emerging trends, understanding of most...

Description The Company  Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.    LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do best.   Our portfolio spans a broad spectrum of public and private investments, and we are committed to expanding our...

Description Role Summary:   The Senior Corporate Counsel, USRM Compliance Officer provides strategic oversight and operational leadership for the US Retail Markets (USRM) compliance program. Serving as the primary compliance partner to USRM leadership, this role ensures a coordinated and aligned compliance posture across USRM by overseeing compliance advisory support—delivering an enterprise view of compliance aligned with enterprise standards and policy.   The Senior Corporate Counsel, USRM Compliance Officer, leads the USRM compliance team, driving a two-way, enterprise-aligned view of compliance across USRM and the global compliance function. This role influences senior leaders to drive consensus and alignment on compliance priorities, leads negotiations with state regulators on pending engagements and shapes regulatory policy by engaging and influencing regulators and industry groups on emerging issues —while continuously monitoring the evolving...

Description Role Summary:   The Chief Privacy Officer (CPO) will lead the enterprise privacy program for Liberty Mutual, serving as a trusted global advisor on privacy risk, data use, and regulatory strategy. The CPO is responsible for developing and maintaining global privacy strategy, governance, and controls; ensuring compliance with applicable laws and regulations; and influencing decision-making across business units and regions to enable responsible innovation. This role requires demonstrated enterprise-level experience in shaping outcomes, balancing risk and innovation, scaling privacy operations, driving process excellence, leveraging data analytics for capacity and risk management, and engaging with executive leadership with credibility and authority.   This role reports to the Chief Compliance Officer and will lead a dedicated privacy team. The CPO will have regular interaction with the C-suite, Legal, Compliance, Risk, Information Security, IT,...

Description     The Property & Specialty Product Delivery team is looking for a driven, adaptable and highly capable professional to help us deliver on some of our most complex and high-impact initiatives.   We are seeking a Director (individual contributor) to initially lead the project management of our Umbrella rating program migration, a technically and organizationally complex initiative that requires coordinating across Product, Tech, Distribution and Operations to deliver the right outcome for our customers, agents and the company. Beyond the Umbrella migration, this role will flex to support a broader set of cross-organizational initiatives over time, including future line of business migrations and larger cross-functional programs that require project management, filing support and tech requirements build from a Product perspective.   This role requires strong project management skills, clear and consistent communication, and the ability to...

Description We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.    This role has a hybrid work schedule (2 days onsite) for candidates based in Portsmouth, NH, Boston, MA, Plano, TX, Indianapolis, IN and Columbus, OH.    You must be authorized to work in the United States without employer sponsorship now or in the future. We will not sponsor employment visas. Candidates who will require future sponsorship, including candidates...

Description Liberty Mutual Investments (LMI) manages Liberty Mutual Insurance Group’s (LMIG) global financial assets across global markets and private domains to build capital and generate income. With over $100 billion in assets under management (AUM) and a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY, LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader.     LMI has been on a transformation path to spur innovation, capitalize on deep expertise, and scale its returns on long-term flexible capital through a “one firm, one portfolio, one team” mindset. Our operating model is built on three pillars: centralized portfolio construction, asset management, and investment-enabling services. The teams are structured as Investment Business Units (IBUs) working in concert: Global Strategy & Capital Allocation,...

We are seeking a strategic, ambitious, and entrepreneurial leader to serve as Head of Purchase & Underwriting Transformation , a highly visible leadership role responsible for shaping and delivering the future of Guardian’s purchase experience and underwriting capabilities across Life, Disability, and Annuity products. This program plays a foundational role in Guardian Financial Protection and Retirement Solutions’ (FPRS) Journey-to-30 strategy. Our objective is clear—make purchasing protection and retirement solutions frictionless by minimizing evidence requirements using third party data and develop machine learning models to make pricing more dynamic and granular. Offer turnaround times should take minutes rather than weeks or months with little to no effort required by an applicant and no rework when applying for multiple coverages.   In this role, you will lead the strategic modernization of the purchase and underwriting ecosystem , helping define the long‑range...

Description North America Actuarial & Analytics is seeking an experienced actuary to serve as the dedicated supporting actuarial partner to the US Middle Market Energy Underwriting team. In this high visibility role, you will work directly with underwriting, product and actuarial to enhance pricing decisions and influence strategy across a technically complex and niche industry portfolio. This position will be focused on providing high quality analyses, effectively communicating key outcomes to support ongoing prospective strategies, and delivering insights that influence real business outcomes. The ideal candidate brings strong analytical and communication skills, a proactive mindset to solve complex problems, and a demonstrated ability to execute thoroughly in a collaborative environment.   Responsibilities: • Perform in-depth analysis of the US Middle Market Energy portfolio to assist business decision making, financial planning, and strategy...

Description LIBERTY MUTUAL TECHNOLOGY   This position is based in Boston, MA or Portsmouth, NH and follows a hybrid work schedule (T/W/Th). Candidates located outside of either area will be required to travel to one of these locations every other week, as well as on an as-needed basis.    Liberty Mutual's Global Technology organization is in a defining transformation period as the enterprise accelerates digital modernization and AI adoption. From 2026 to 2030, Global Technology will undergo one of the most significant reinventions in the company's history with more than 60% of current technologies changing, over 100 GenAI capabilities already introduced, and the expansion of agentic AI fundamentally reshaping operations, productivity, and reengineering the future of work.   The Talent Business Partner, Technology will operate at the center of these forces serving three technology leaders in the organization.   Position Summary:   The...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Description Senior Complex Construction Claims Specialist — Complex CGL & Construction Liability (Litigated, $500K+)   Overview Liberty Mutual’s Specialized Claims group has an immediate opening on our Complex Construction Claims Team. We’re seeking an experienced claims professional who thrives on challenging, high-exposure commercial casualty matters arising from construction operations — including complex Commercial General Liability (CGL) and Construction Injury/Liability claims (all litigated or high-exposure losses $500,000+). You will own matters end-to-end, managing coverage and liability strategy, directing investigations and experts, coordinating litigation and outside counsel, and driving timely, defensible resolutions for our Construction Industry accounts. (Note: this role does not handle construction defect claims.)   Th ere is a strong preference for the selected candidate to live within 50-mile radius of one of the listed hub...

Actuary & AVP - Lexington Property Pricing At AIG, we are reimagining the way we help customers to manage risk. Join us as a Actuary & Assistant Vice President - Lexington Property Pricing to take on key responsibilities within a world-class actuarial function. Make your mark in Actuarial Our Actuaries are on the front lines, quantifying risk, pricing insurance and reserving losses for AIG’s major insurance operating companies, globally. We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other functions. As an AIG actuary, you will be challenged and encouraged to reach your greatest potential to help improve how we predict, manage and mitigate risk. How you will create an impact We are seeking an actuarial professional with industry expertise to lead the Lexington Property pricing team.  The individual will partner with the business and support teams on strategy, risk selection, pricing, and portfolio construction.  They...

Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully...

Job Type: Permanent Build a brilliant future with Hiscox   Lead Cloud Engineer Hiscox | Permanent | Hybrid (2 days in-office) About the Role: The Lead Cloud Engineer will be responsible for ensuring the day-to-day operations of our cloud infrastructure. This role is crucial for maintaining the stability, security, and efficiency of our cloud services. The ideal candidate will partner with product owners, tech leaders, designers, software engineers and delivery professionals to stabilize and improve on the Cloud Platform. In addition to advanced technical expertise and experience, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning focus to all that you do. Key Responsibility Areas: Cloud Infrastructure Management: Oversee the daily operations of cloud infrastructure, ensuring optimal performance and...

Description The Company Come build on our integrated platform with industry-leading talent, world-class partners, and freedom to innovate.   Liberty Mutual Investments (LMI) is the investment firm for Liberty Mutual Group (Liberty). With deep expertise in fixed income, equity, and alternative strategies, LMI invests more than $100B of long-term capital globally, and has a team of nearly 300 investment, finance, and operations professionals located in Boston, MA, and New York, NY. LMI has a clear purpose: to drive economic growth, build enduring businesses side-by-side with our partners, and generate superior risk-adjusted returns that secure Liberty’s promises.   LMI offers the best of both worlds — the look and feel of a boutique investment firm with the reputation and financial strength of a global leader. As the investment firm of a mutual with long-term capital, LMI has a single client mandate. This gives us the freedom to focus on what we do...

Primary Details Time Type: Full time Worker Type: Employee The Opportunity: Lead, develop and implement sales and business development strategies that promote continued growth and profitability of Agora with key producers across respective business unit within the assigned region. Location: Atlanta, GA; Boston, MA; Marblehead, MA; Plano, TX; Edina, MN; New York City, NY Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week   The salary range for this role is between $148,000-$278,000. Your New Role Drive engagement of assigned national and local producers to ensure profitable growth of Agora, a QBE sponsored medical stop loss group captive Design and implement medical stop loss sales strategies to drive new business, deliver rate, and meet retention targets Develop and collaborate with key stakeholders to deliver on the regional business goals with key agents/brokers assigned...

Description Liberty Mutual Investments manages Liberty Mutual Insurance Group’s global financial assets across public and private domains, to create capital and generate income. With over $100 billion in AUM and staffed with 300+ investment, finance and operations professionals located in Boston, MA., Liberty Mutual Investments offers the best of both worlds; the look and feel of a boutique investment firm, and the reputation and financial strength of a Fortune 100 company.   Liberty Mutual Investments Technology (LMI Tech) is actively searching for a Solutions Engineer  to work across our organization to design and shape our overall Generative AI strategy. Join a green-field initiative to embed Generative AI across our Investments organization. You’ll be the technical quarterback tracking the fast-moving Gen AI ecosystem, translating capabilities into high-value investment use cases, and leading an engineering pod from whiteboard to production.   Note:...

Description Liberty Mutual is seeking a management-level attorney for a dynamic, innovative, and fast-paced team. This managing attorney will lead a team of lawyers and legal professionals who support the personal auto operations of Liberty Mutual Group’s US Retail Markets (USRM) business unit ($27 billion). The role focuses on legal support and guidance for USRM’s auto insurance products, including product design, pricing, underwriting, forms, telematics, and state management operations. The position provides oversight of legal strategy and resourcing for USRM’s Personal Auto leadership and their strategic priorities. Responsibilities: Manage goals, capacity, performance, and development for team members/direct reports. Maintain visibility, communicate broadly, and actively collaborate across teams; provide strategic oversight of key initiatives within USRM’s Personal Auto insurance product team. Represent and advise the Company in substantial...

Actuary, Reserving - North America Specialty At AIG, we are reimagining the way we help customers to manage risk. Join us as a Actuary, Reserving - North America Specialty, North America to take on key responsibilities within a world-class actuarial function. Make your mark on the Actuarial Team Our Actuaries are on the front lines, quantifying risk, pricing insurance and reserving losses for AIG’s major insurance operating companies, globally. We collaborate with Finance, Claims, Operations, Marketing and Risk Management, among other functions. As an AIG actuary, you will be challenged and encouraged to reach your greatest potential to help improve how we predict, manage and mitigate risk. How you will create an impact The North America Specialty Reserving Lead will be responsible for managing the day-to-day workflow of up to 4 analysts with the responsibility of coordinating and reviewing the reserving process and results for North America Specialty. This key role...