American Family Insurance

At American Family Insurance, we know how hard our customers and employees work to achieve their dreams. That’s why, for over 90 years, we’ve made it our mission to protect those dreams. It’s all part of who we are and who we’ll always be – innovative, caring, agile, trustworthy, transparent and passionate. We’re a strong, forward-looking company and a proven leader in our industry. And if you’re looking to make a difference, we’re looking for you.

 

Join Our Enterprise Talent Community!

04/28/2026  
This position collects, stores, processes and builds business intelligence and analytics applications within our big data platform. The role will also be responsible for integrating these applications with the architecture used across the organization.  Position Compensation Range: $99,000.00 - $167,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities •Performs exploratory data analysis to determine which questions can be answered effectively with a given dataset and has the ability to analyze new (possibly unstructured) data sources to determine what additional value they may bring. •Designs and develops highly scalable and extensible data pipelines from internal and external sources. •Works on cross-functional teams to design, develop, and deploy data-driven applications and products, particularly within the space of data...
American Family Insurance Madison, WI Full Time
04/28/2026  
This position develops, analyzes and models operational, economic, management, accounting and other organizational data to quantify the competitive performance of business segments, evaluate potential operational changes, and design new approaches and methodologies. Analyzes organizational data to recommend solutions to new and complex problems, develops innovative strategies, quantifies the competitive performance of the organization's operations and/or markets; models and evaluates the potential impact of changes. Position Compensation Range: $99,000.00 - $163,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities •Leverages machine learning and predictive modeling projects across a variety of problem domains or business initiatives, building predictive models to support business partner objectives and business needs....
American Family Insurance Boston, MA Full Time
04/28/2026  
You will manage the administration, stability, of the ServiceNow platform. The ServiceNow Administrator (Engineer) partners with Platform Engineering to ensure reliable platform performance, scalable configurations, and high‑quality end‑user experiences. You will focus on operational delivery, incident and request fulfillment, configuration, and continuous improvement of the ServiceNow platform. You will sit on the Platform Administration side of the ServiceNow operating model and plays a critical role in keeping the platform healthy, responsive, and well‑governed—while learning engineering skills. Position Compensation Range: $80,000.00 - $131,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Specialized Knowledge & Skills Requirements •Demonstrated experience providing customer-oriented solutions or support •Basic knowledge of integration...
American Family Insurance Madison, WI Full Time
04/27/2026  
Coordinate the daily administrative needs of executives and the main administrative aspects of the department. Responsibilities include maintaining confidential working relationships with the leader and staff in the normal performance of their responsibilities. You will have several executive administrative responsibilities at a high level of performance, accuracy, discretion, confidentiality and a knowledge of the organization, operation of the company, and office routine. Position Compensation Range: $25.50 - $41.68 Pay Rate Type: Hourly Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities Complete a broad variety of administrative tasks for leaders, including managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel...
American Family Insurance Madison, WI Full Time
04/27/2026  
You will lead a field underwriting organization focused on driving profitable new business growth through direct agency engagement and market-facing underwriting execution. You will provide leadership and technical expertise through management of people, processes, and agency relationships. You will partner closely with sales, underwriting, product, and distribution teams to align underwriting strategy with market opportunities, ensuring a balance of growth, profitability, and underwriting discipline. You are responsible for developing underwriting talent, optimizing field engagement models, and ensuring consistent execution of underwriting standards while enhancing speed, responsiveness, and agent experience. You will report to a senior manager, production underwriting. #LI-Hybrid Position Compensation Range: $99,000.00 - $167,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is...
American Family Insurance Madison, WI Full Time
04/27/2026  
Position Compensation Range: $62,000.00 - $103,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. The Talent Development Specialist enhances the competencies of individual employees by conducting training programs that boost employees’ workplace performance in alliance with company’s core values. You will deliver curriculum and learning materials and manage all phases of training interventions. You will report to the Senior Manager, Talent Development. In this flex office/home role, you will be expected to work a minimum of 10 days per month from Phoenix, AZ 85034 We will not consider candidates who require current or future sponsorship for this position. Primary Accountabilities You will develop or oversee the production of classroom handouts, instructional materials, aids and manuals. You will direct structured learning experiences and...
American Family Insurance Phoenix, AZ Full Time
04/27/2026  
You'll investigate and maintain highly complex property/casualty claims including commercial general liability, bodily injury and property damage across all 50 states. Determines liability, secures information, reviews coverages, arranges appraisals, and settles claims. Demonstrates experience to perform all areas of claim adjustment activities with the highest degree of competency and independence. In this primarily home-based role, you will spend 4+ days per week working from home. Candidates must reside near of one of the following locations: Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Hopkins, MN 55343; Keene, NH 03431; St. Joseph, MO 64507; Phoenix, AZ 85034 metro areas. Position Compensation Range: $88,000.00 - $145,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities Investigates origin and cause of high...
American Family Insurance Madison, WI Full Time
04/27/2026  
In this senior level role, you'll investigate and maintain complex or highly complex claims general liability claims. You'll determine liability, secure information, review coverages, arrange appraisals, and settle claims. Complex casualty/GL claim across BOP, Commercial General Liability, and Farm/Ranch lines, including bodily injury and high-severity/complex coverage evaluations. You'll handle contractor-related losses and premises liability (work-product allegations, slip-and-fall injuries, and third-party property damage), with claim mix averaging 60% property damage and 40% bodily injury, primarily for the midwestern states. In this primarily home-based role, you will spend 4+ days per week working from home. Candidates must reside near of one of the following locations: Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Hopkins, MN 55343; Keene, NH 03431; St. Joseph, MO 64507; Phoenix, AZ 85034 metro areas. Position Compensation Range: $69,000.00 - $115,000.00...
American Family Insurance Madison, WI Full Time
04/27/2026  
At American Family Insurance Claims Services (AFICS, Inc.), we're embarking on a transformation of our claims capabilities to put customers at the center of what we do best – protecting and restoring their dreams when they need us most. We're applying our expertise, technology and new ways of working to reinvent one of America's largest industries—creating positive impact that empowers our customers, communities, and company to excel. We are problem solvers who ask important questions and solve challenges big and small. Together, we improve what's expected of insurance. What You Can Expect You will work remotely from the desk to handle Homeowner's property claims. You will handle the claims process for all lines of first-party coverage: (structure, contents, and ALE) mostly for claims up to $50,000. This includes settling small claims upon initial contact, and potentially managing vendors to reconcile the claim. The claims handled by this role are typically 1- 4 rooms of damages...
American Family Insurance Madison, WI Full Time
04/24/2026  
As a Senior Facilities Systems Specialist, you will perform at the highest level of engineering technical support to management staff. You will develop preventative maintenance, equipment repairs, and troubleshooting procedures that result in the highest level of mechanical/electrical/plumbing systems operation, performance, and reliability. In this primarily office-based role, you will be expected to spend at least 80% of your time (4+ days per week) working from one of the following office locations(s): Madison, WI 53783 This position will be Monday through Friday Position Compensation Range: $33.34 - $55.41 Pay Rate Type: Hourly Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities • Assess the skill level of engineering technicians within the department provides both classroom and field training in response. • Perform preventative maintenance and...
American Family Insurance Madison, WI Full Time
04/24/2026  
This position collaborates with others in the division to provide and maintain applications that meet business needs. Responsible for software design and development for moderate to complex business solutions, providing technical guidance and leadership for specific applications. Position Compensation Range: $99,000.00 - $167,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. This will consider H1 visa transfers and sponsorship. Primary Accountabilities Analyzes high level system specifications, system requirements and/or use cases. Converts information into low level specifications and system design plan. Understands and identifies system dependencies. Provides appropriate documentation for design decisions, estimating assumptions, code modules, and performance metrics as required by organization standards. Defines, conducts,...
American Family Insurance Madison, WI Full Time
04/24/2026  
As a Senior Software Engineer on the Digital Platforms Enablement team, you'll speed delivery and improve quality across customer- and partner-facing apps. You'll achieve this by building reusable "paved roads" (templates, starter kits, shared libraries, and build standards). Initially, you'll focus on Java/Spring Boot, and later expand to Node.js, .NET, and Python. You'll standardize branching/release and testing practices, embed security by default, and operationalize reliability through SLOs and Datadog observability. You'll also improve CI/CD pipeline standards, accelerate test-failure triage, and strengthen self-service tools and documentation—driving better outcomes such as improved DORA metrics. You will report to Senior Manager, Engineering. #LI-Hybrid Role NOT eligible for sponsorship. Position Compensation Range: $99,000.00 - $167,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation...
American Family Insurance Madison, WI Full Time
04/24/2026  
Join the AmFam Facilities Systems team and you will learn new skills and stretch yourself technically as you maintain and improve our world class facilities! We currently have openings at our National Headquarters facility, located in Madison, WI. Day-to-day, you will be part of a team that is responsible for operating and maintaining numerous AmFam owned buildings primarily in the Madison WI area. Your team will focus on both basic and advanced service and preventative maintenance of mechanical (HVAC), electrical, plumbing, building automation and kitchen repair. You will oversee the comfort, safety, and reliability of engineering services to regional customers while ensuring those regional business operations are not interrupted. Demonstrated depth and diversity of skills is expected. A desire to take your knowledge to the next level is a requirement. This position is Monday through Friday. In this primarily office-based role, you will be expected to spend at least 80% of your...
American Family Insurance Madison, WI Full Time
04/24/2026  
As the Lead Partner Account Manager, you will lead the development and execution of strategic and account plans to drive profitable growth across new and existing partnerships. You will serve as the primary day-to-day partner contact, through proactive engagement and advocacy, and collaborate cross-functionally to deliver initiatives from concept through production implementation. You will influence stakeholders to align on our goals, resolve complex issues, and identify win-win opportunities that improve performance and accelerate program growth. You will report to Senior Manager and Account Executive, Partner Distribution. #LI-Hybrid Position Compensation Range: $111,000.00 - $189,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities • Oversee partner project lifecycles from initial concept through production...
American Family Insurance Boston, MA Full Time
04/23/2026  
The Senior Product Analyst position requires a strategic thinker who can manage the technical aspects of insurance product development and lead programs that contribute to the broader enterprise strategy through informed insights. You will focus on developing new products that improve Homeowners insurance products using contract language, underwriting guidelines, system/platform, automation and use of pricing/predictive analytics. Responsibilities include identifying potential insurance markets, creating strategic plans for market entry, managing the insurance product development lifecycle, and improving products to increase profitability, improve growth and improve customer experience. We ask that you have a high level of analytical skill, generating insights and creating cost benefit analysis using performance metrics, customer feedback, market trends, and competitor activities. After implementation, the Senior Product Analyst monitors performance, including customer and agent...
American Family Insurance Madison, WI Full Time
04/23/2026  
We’re seeking an Associate Actuarial Analyst to join our Property & Casualty Actuarial team to develop analytics and predictive modeling solutions that inform business decisions. You’ll partner with actuarial and data/analytics colleagues to explore data, perform actuarial analyses, and help build and refine statistical and machine learning models (GLM/GBM preferred) supporting pricing, reserving, and other objectives. You’ll expand your Python-based analytics skills and strengthen your ability to translate results into clear business insights. #LI-Hybrid Role NOT eligible for sponsorship. Position Compensation Range: $62,000.00 - $103,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities Support pricing, reserving, and product analytics projects under guidance of senior actuaries/modelers. Extract, validate, and...
American Family Insurance Madison, WI Full Time
04/22/2026  
This position provides various analytics services to the business. Develops new insights and understands the business performance based on data and statistical methods. Analyzes business results, external market dynamics and other data sources to assess trends and develop actionable insights and recommendations to management, via understanding of the business model and the information available for analysis. Position Compensation Range: $113,000.00 - $194,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities Oversees the development of dashboards and financial models. Builds hypotheses, identifies research data attributes and determines best approach to address business issues. Works with business partners to identify and scope new opportunities for reporting and analysis applications to evaluate business performance...
American Family Insurance Madison, WI Full Time
04/21/2026  
Position Compensation Range: $88,000.00 - $145,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. The Sustainability Governance and Partnership Strategist supports the governance and management of the AmFam Sustainable Business Framework. You will also oversee regulatory reporting, and the management of our University and College portfolio. You will report to the Director, Sustainable Business Framework . In this flex office/home role, you will be expected to work a minimum of 10 days per month from either Madison, WI 53703 or Boston, MA 02110 Internal candidates are encouraged to apply and should review the internal mobility guidelines in the hybrid policy reference guide for more information on potential relocation. Depending on the candidate pool, this position may be filled at a lower level to maintain alignment with experience and...
American Family Insurance Madison, WI Full Time
04/20/2026  
As the Lead Digital Data Analyst with American Family Insurance, you will provide analytics services to the business across the digital sales and servicing customer journeys. Develop new insights and understand our performance based on data and statistical methods. Analyze our results, external market dynamics and other data sources to assess trends and develop applicable insights to management, by understanding of the business model and the information available for analysis. #LI-Hybrid Position Compensation Range: $99,000.00 - $167,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. maintain Primary Accountabilities Work with partners in the development and delivery of key digital performance analysis and reporting. Build and maintain various models used to project business results; enhance the model where there is value in adjusting the...
American Family Insurance Madison, WI Full Time
04/20/2026  
In this position, you will develop and modify procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Include analysis of business and user needs, documentation of requirements, and translation into proper systems requirements specifications. In this hybrid role, you will be expected to work a minimum of 10 days per month out of the Boston, MA or Madison, WI offices. Position Compensation Range: $88,000.00 - $145,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. Primary Accountabilities • Leverages line of business and business system expertise including business rule and process knowledge to provide leadership for the most complex business application systems projects. • Works closely with technology area to identify technology opportunities and share the business...
American Family Insurance Madison, WI Full Time